Booklet

author

Harsh Shah

Design

Why people were going mad after the Youtube's new comment Ul change

design

Design

|

Why people were going mad after the Youtube's new comment Ul change

Recently, Youtube's comment section which was at the bottom was moved to the top just below the video with only 1 comment visible.

Now, YouTube must have thought that people are reading comments more so let's give it more preference and move them to the top so that user does not have to scroll all the way to the bottom.

But guess what, this BACKFIRED!!

Read what users are saying

There are hundred's of such comments.

People are really hating it. The mistake they did was they only showed 1 comment and user have to click one more step to see all comments and even that has flaws.

And no one complained about the comments section earlier but still designers wanted to help users more and decrease their waste of time. So they moved comments upfront.

But not all things go as you expect. Sometimes you try to improve the UX, but worsen it. As a designer you have to face such tough situations as well.

And btw YouTube reverted that update back to normal

Want to see more such Case Studies?

Follow HARSH SHAH @ux_knowledge

for more design Case studies and News

More booklets by Harsh Shah

More Design booklets

Your recently viewed booklets

  • booklet-slide-images
  • booklet-slide-images
  • booklet-slide-images
  • booklet-slide-images
  • booklet-slide-images
  • booklet-slide-images
  • booklet-slide-images
  • booklet-slide-images
  • booklet-slide-images
  • booklet-slide-images
See all booklets