Booklet

author

Laura Coughlan

Design

Whiteboard Challenges What You Need To Know

design

Design

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Whiteboard Challenges What You Need To Know

Whiteboard challenges demonstrate our thinking around problems

The exercise is not a replacement for the UX design process

Participants can showcase soft skills

We can prepare for this: whiteboard sketching is a skill

1. PREPARE YOUR SPACE

  • Start Top left at a comfortable height to work down & across
  • Leave enough room for the entire exercise
  • Tip: Leave colour until the end

2. IDENTIFY THE PROBLEM AND SOLUTION

  • Starting at the top left, label the sections on the board as you go
  • Define the problem (opportunity)
  • Define the solution

3. DEFINE THE TARGET USER

Draft a proto-persona by asking questions of the host / interviewer:

  • Who is the product designed for?
  • What are their behaviours?
  • What are their goals?

4. NOTE ANY ASSUMPTIONS

  • List any assumptions that you are making — anything that is being assumed that is relevant to the task flow

5. CREATE A USER FLOW

  • Optional — skip the user flow if you don’t have time and go to straight to the screen flow
  • Create a user flow diagram based on your scenario & tasks

6. DRAW Ul SCREEN FLOW

  • Sketch a large wireflow
  • Add global elements — navigation, body, footers
  • Add colour here to show clickable areas
  • Show how the user accomplishes the tasks & achieves a goal

7. WRAP UP AND FEEDBACK

  • When time is up, stop drawing
  • Give a final walkthrough of the solution
  • When receiving the interviewer’s feedback do not defend or explain, unless they are asking for clarification.

TIPS FOR THE DESIGNER

  • Explain your thinking & actions as you draw
  • Example: If you erase a button explain what you’re doing and why.
  • Work fast, but not sloppy
  • Keep the energy high & the tempo quick

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