Treat Your Customers as Invited Guests to a Party

TREAT YOUR CUSTOMERS AS INVITED GUESTS TO A PARTY

AND YOU ARE THE HOST

IT'S YOUR JOB EVERYDAY

TO MAKE EVERY IMPORTANT ASPECT OF THE EXPERIENCE A LITTLE BIT BETTER

THE BEST CUSTOMER SERVICE IS IF THE CUSTOMER

DOESNT NEED TO CALL YOU

DOESNT NEED TO TALK TO YOU

IT JUST WORKS

THIS WAS JEFF BEZOS DESCRIBING HOW AMAZON TREATS THEIR CUSTOMERS