Booklet

author

Hack University

IT & Software

THIS METHOD HELPS GOOGLE DETERMINE A PRODUCTS SUCCESS

THIS METHOD HELPS GOOGLE DETERMINE A PRODUCTS SUCCESS

H - appiness

How do people feel about our product?

Metrics:

- Net Promoter Score

- Customer Reviews and Ratings

E - ngagement

How oftern and how long are people using our products?

Metrics:

- Number of actions (video uploads, likes, comments, etc.)

- Session duration

- Number of visits per timeframe

A - doption

How many people sign up and become regular users?

Metrics:

- Number of one users over a period of time

- New Purchases

R - etention

How many people return to use our product?

Metrics:

- Churn Rate

- Repeat Purchases

- Number of Active Users

T - ask Success

Can people achieve their goals in a quick and easy way?

Metrics:

- Time to complete a task

- % of completed tasks

- % of error

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