Booklet
Stop Calling Your Users Stupid
STOP CALLING YOUR USERS STUPID
THERE ARE NO STUPID USERS
YOU ONLY DON'T KNOW HOW THEY THINK
THINGS THAT ARE SIMPLE TO YOU AREN'T SIMPLE TO YOUR USERS
YOU ASSUME THAT THEY HAVE THE SAME LEVEL OF EXPERTISE AS YOU DO
PEOPLE ARE LAZY AND BUSY. THEY DON'T WANT TO TAKE THE TIME TO FIGURE IT OUT
IF YOU WANT THEM TO USE YOUR PRODUCT, YOU SHOULD KNOW HOW THEY THINK.
STOP BLAMING USERS. IT'S YOUR FAULT
THERE ARE NO STUPID USERS, ONLY STUPID PRODUCTS.
GET TO KNOW YOUR USERS, THEY ARE THE REASON YOU HAVE YOUR JOB