Booklet

author

Dain Walker

Marketing

Speak with Brevity

marketing

Marketing

|

Speak with Brevity

When dealing with clients

Imagine this

You try ask someone 'what time is it'?
And they tell you...

How to build a watch

"When your desire to explain supersedes the other persons interests then the conversation has become about you"
Chris Do

The solution

When a client asks a simple question give a simple answer

When clients asks a elaborate question give an elaborate answer

Speak with brevity

  • Brevity is to use the concise and exact measurement of words.
  • Give the customer the information they want, too many words and they will lose interest.
  • It shows that you have whit, it also shows that you are present and intently listening to them.

Do you use brevity with your clients?

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