Problem Solving Process

Problem Solving Process W. CONTINUOUS IMPROVEMENT

IDENTIFY THE PROBLEM - What's going on ?

GATHER DATA - What do we know?

ANALYSE DATA - What are the root causes?

GENERATE SOLUTIONS - What could we?

SELECT SOLUTION - What's the best thing to do?

PLAN IMPLEMENTATION - How do we go about it?

IMPLEMENT & TEST - Have we solved the problem?

CONTINUE TO IMPROVE - Can we improve on what we have done?