Booklet
Pre-frame your clients
Pre-frame your clients
You can use the same image
But when you change the frame
It will change the mood of the image
So what is pre-framing a new client?
Pre-framing
Is a very powerful tool that allows you to let someone know in advance what is going to happen and what they should make it mean.
Context
When meeting with a client they can feel a variety of emotions.. stress, Concern, Ted, Joy, excitement etc.
You want to prepare them for the next step of your sales/onboarding process.
Why?
It will enable you to have a smoother sales/onboarding process. This will give you a better chance at helping the client with their needs.
The client know's what to expect and it will help to calm their nerves.
Pre frame your clients
- Give them an honest expectation of the meeting you're having
- Tell them the reasoning behind your process before you start
- Prepare them for the amount of questions you're likely to ask
- Give them a check-list of all the actions you're about to take
- Remind the client of your frame if they deviate and go off track
Have you Used this Method?