Booklet

author

Yehor Haiduk

Design

Negative comments on social media

design

Design

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Negative comments on social media

Here are six advices for you

Following these steps will help ensure that will keep them loyal to your work

Do not delete negative comments

Deleting things on the internet will bring into question your integrity to not only the complainer. but all your followers.

Remember that negative comments are not a big problem if managed in the right way.

Be polite

You should be calm and friendly to save your brand.You should never use swear words. It will not help you to fix the situation.

Learn from your mistakes

Everyone makes mistakes. Don’t panic! You can always find a way to fix it. You should consider negative comments as a source of information

It will help you find a way to improve your design and take your work to the next level.

Personalize your answer

Show empathy and personalize your answer. Your opponent shouldn't think you are ignoring him.

Explain yourself

Give explanations what exactly caused the problem or mistake. Show how you can fix the situation.

Show Alternative

You won’t be able to satisfy everyone. But show that your design is not bad and deserves attention. Always be able to present your advantages and show how creative you are.

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