Booklet

author

UX Giotto

IT & Software

HOW TO DESIGN A 5 STARS APP?

HOW TO DESIGN A 5 STARS APP?

I'm not gonna lie, it can not be explained with only an IG carousel, but there's one thing that surely pushes users to give 1 star.

FRUSTRATION. But do you know a method to prevent it?

By designing all the edge cases of your app. ALL. And not just the best case. Look how Apple manages the flow for sending a mail without subject.

My suggestion is: think twice and empathize. Act like you're the user in order to a highlight flows you didn't design.

Ah, and of course: test your app with real users. If you have time and budget it's the best method to discover issues.

More time in mapping edge cases = fewer probabilities your users get frustrated.

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