Booklet

author

Ismail El Azizi

Design

Design for Users' Mental Models

design

Design

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DESIGN FOR USERS' MENTAL MODELS

A MENTAL MODEL IS HOW YOU EXPECT SOMETHING TO WORK, BASED ON YOUR LEARNING AND EXPERIENCE.

WE ARE MOST COMFORTABLE WITH THINGS THAT BEHAVE THE WAY WE EXPECT.

WHEN SOMETHING BEHAVES CONSISTENTLY WITH OUR EXPECTATIONS WE FEEL LIKE WE HAVE A GOOD RELATIONSHIP WITH IT.

MAKE SURE YOUR DESIGN ELEMENTS LOOK LIKE HOW THEY BEHAVE

IF IT LOOKS LIKE A BUTTON IT SHOULD ACT LIKE A BUTTON

DESIGN FOR PATTERNS FOR WHICH USERS ALREADY FAMILIAR WITH

IF YOU ARE CREATING SOMETHING UNFAMILIAR, BASE IT IN THE FAMILIAR

AND LET PEOPLE MAKE THE CONNECTION

Design for mental models and Give users what they want

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